bb999 Terms & Conditions

bb999 is an online gaming platform that provides various online gaming services to users in Bangladesh. These terms and conditions ("Terms") shall be considered a legal agreement between bb999 and the user.

These Terms apply to all services, websites, mobile platforms, and all related activities of bb999. By using our services through any channel, the user automatically agrees to comply with these Terms.

• If, after reading these Terms, you disagree with anything, please stop using the platform immediately.
• bb999 reserves the right to change these Terms at any time.
• Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.
• These Terms are written in Bengali and will be interpreted in accordance with the applicable laws of Bangladesh.

Users must meet specific eligibility requirements to use bb999's services. Minors are strictly prohibited from accessing this platform.

Eligibility Requirements

• The user must be at least 21 years of age.
• Users must register under their own identity — accounts cannot be opened in someone else's name.
• Each person may hold only one account.
• The user must be legally capable and willing to agree to these Terms.
• The service may not be accessed from areas where online gaming is legally prohibited.

bb999 may request necessary documents at any time to verify age or identity. Transactions may be temporarily suspended until verification is complete.

A personal account must be created to use bb999's services. Providing accurate and complete information at the time of registration is mandatory.

Registration Rules

• The name, mobile number, and other details provided during registration must be true and accurate.
• Registering with false information will result in account cancellation.
• Only one account may be opened per mobile number and email address.
• Keeping the account password confidential is the user's own responsibility.
• If you suspect a breach of your account's security, contact customer support immediately.

Account Security

Sharing your bb999 account login details with any third party is strictly prohibited. Transferring or selling the account to another person is also completely forbidden. The account holder is responsible for all activities carried out through their account.

All financial transactions on bb999 are processed through secure and encrypted channels. Using approved payment methods for deposits and withdrawals is mandatory.

Approved Payment Methods

The following payment methods are currently accepted on bb999:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major commercial banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank)

Limits & Timeframes

• Minimum deposit amount: ৳300 (for all methods).
• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5–30 minutes.
• Deposit and withdrawal requests must be made only through the registered user's own account.

Fraudulent Transactions

bb999 monitors all transactions. If any transaction is suspected to be fraudulent, we may suspend it and conduct the necessary investigation. bb999 reserves the right to permanently close any account where a chargeback or reversal occurs.

bb999 provides various bonuses and promotional offers to its users. Please read the following terms carefully before claiming these bonuses.

Welcome Bonus

New users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, making the total balance ৳3,000.

Wagering Requirements

• The wagering requirement for the welcome bonus is 25 times the bonus amount.
• Wagering is calculated based on the bonus amount only — the deposit amount is not counted.
• Example: ৳2,000 bonus × 25 = winnings from the bonus will be withdrawable after placing ৳50,000 in bets.
• The wagering contribution percentage may differ for certain games — please check the detailed terms of each offer.

General Bonus Policy

• Bonuses must be used within the specified time limit.
• Before using a new bonus, any previously active bonus must be completed or cancelled.
• Bonus balance cannot be withdrawn directly — withdrawal is only possible after the wagering requirements are met.
• bb999 reserves the right to modify or cancel any bonus offer.
• Transferring bonuses from one account to another is prohibited.

All games on bb999 are conducted according to set rules. If a technical error occurs during a gaming session, the result of that round may be considered void.

Results & Disputes

• Game results are determined by a server-side random number generator (RNG).
• The result displayed in the game software will be considered final.
• If there is a dispute over any result, the game log will be reviewed and the server record will be considered final.
• If the information displayed on the user's device does not match the server record, the server record will take precedence.

Technical Issues

If a game is interrupted mid-session due to a lost internet connection or other technical reason, bb999 will assess the situation and provide a resolution. However, bb999 will not be held responsible for issues related to the user's own device or internet connection.

The following activities are completely prohibited on the bb999 platform. Violating these prohibitions will result in immediate account cancellation, and any winnings may also be forfeited.

• Creating or operating multiple accounts.
• Opening an account under a false identity or providing false information.
• Abusing the bonus system or "bonus hunting".
• Playing games using software bots, scripts, or automation tools.
• Intentionally exploiting any bug or error in the game.
• Using the platform for money laundering or other illegal financial activities.
• Defrauding or harassing other users.
• Attempting unauthorized access to bb999's systems or network.
• Using the platform's intellectual property without permission.

bb999 reserves the right to temporarily suspend or permanently close an account under certain circumstances.

Reasons for Suspension

• Violation of any clause of these Terms.
• Suspicion of fraudulent activity on the account.
• Failure to verify identity or age.
• By order of a legal authority.
• At the user's own request (self-exclusion).

Account Closure at User's Request

If a user wishes to close their account, they can contact us via live chat or email at [email protected]. The user will be given the opportunity to withdraw any available balance before the account is closed, subject to conditions.

bb999 strives to keep its services uninterrupted and error-free, but does not accept liability in the following cases.

• Loss caused by technical failures, server downtime, or network issues.
• Loss caused by issues with the user's own device or internet connection.
• Issues caused by third-party software or hardware.
• Loss resulting from the user's account information being disclosed to others.
• Financial loss or mental distress arising from gaming.
• Confusion arising from the user not reading these Terms.

bb999 gives the highest importance to protecting users' personal information. Our full privacy policy can be found on the Privacy Policy page.

• Users' personal information is kept secure through SSL encryption.
• Personal information is not sold to third parties.
• Information is not shared with authorities unless required by legal obligation.
• Users may request correction or deletion of their stored information.

bb999 uses cookies and similar technologies to improve service quality. By accessing the site, the user consents to the use of cookies.

bb999 takes responsible gaming very seriously. We believe that gaming is for enjoyment, and it should never be the cause of financial or mental problems.

Self-Protection Tools

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Your account can be closed for a set period or permanently.
• Break Schedule: You can take a break from gaming for a specified period.
• Spend Limit: Set the maximum amount you can wager within a given period.

If you notice signs of a gaming problem, contact us. Visit our Responsible Gaming page to learn more.

bb999 reserves the right to change, amend, or update these terms and conditions at any time without prior notice. Updated terms will take effect from the date of publication.

Notice of Changes

• For significant changes, an attempt will be made to notify the user via email or through the platform.
• If the user continues to use the platform after changes have been made, they will be considered to have accepted the new terms and conditions.
• The latest version of the terms and conditions will always be available on this page.

Dispute Resolution

If any dispute arises between bb999 and a user, an attempt will first be made to resolve it through discussion. Contact our customer service team via live chat or by email at [email protected]. Our team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Entire Agreement

These terms and conditions, together with the bb999 Privacy Policy, form the entire agreement between the user and bb999. If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.